Come and #say-hi
We've opened the Factor House Community Slack: a public space for anyone working in the streaming data world. Whether you're a seasoned data engineer, exploring streaming technologies for the first time, or just curious about real-time systems, this is your place to connect, learn, and share.
Join the Factor House Community Slack →
Our community isn’t just a chatroom, it’s part of building the collective intelligence that will shape the future of data in motion. We’re connecting the engineers, operators, and curious learners who will define what streaming infrastructure looks like in the AI era.
What changed (and why)
For years, our team, customers, and broader community were all in one busy workspace. It was a good start, but as our products and community grew, so did the noise. Support conversations were mixed with team chatter and community discussions, leaving newcomers unsure of where to begin.
We've split into two focused spaces:
- Factor House Community (public) - Where the magic happens
- Private workspace - For our team and client engagements
To our existing customers: thank you for your patience during this transition. Your feedback helps us build something better, and we're grateful for engineers who push us to improve.
Why join?
- Current users: Get faster answers from real humans who've solved similar problems. Our team is active daily on weekdays (Australian timezone), and we're building a community that helps each other.
- Newcomers: This is your friendly on-ramp to the data streaming world. Ask the "obvious" questions - we love helping engineers grow.
- Ecosystem: We're vendor-neutral and open-source friendly. Discuss any tools, share knowledge, and make announcements. The more diverse perspectives, the better.
Here’s where you’ll find us (and each other):
- #say-hi: introduce yourself to the community
- #getting-started: new to Kpow or Flex? Begin your journey here
- #ask-anything: all questions welcome, big or small
- #product-kpow & #product-flex: features, releases, and best practices for FH tooling
- #house-party: off-topic bants, memes, and pet pics
Our team is in the mix too. You’ll spot us by the Factor House logo in our status.
Community Guidelines
We want this community to reflect the best parts of engineering culture: openness, generosity, and curiosity. It’s not just about solving problems faster, it’s about building a place where people can do their best work together.
This is a friendly, moderated space. We ask everyone to be respectful and inclusive (read our code of conduct). Keep conversations in public channels wherever possible so everyone benefits.
For our customers: use your dedicated support channels or [email protected] for SLA-bound requests and bug reports. The community Slack is best-effort support.
Ready to Join?
This Slack is the seed of a wider ecosystem. It's a place where engineers share knowledge, swap stories, and push the boundaries of what’s possible with streaming data. It’s the beginning of a developer community that will grow alongside our platform.
This community will become what we make of it. We're hoping for technical discussions, mutual help, and the kind of engineering conversations that make your day better.
Join the Factor House Community Slack →
Come #say-hi and tell us what you're working on. We're genuinely curious about what keeps data engineers busy.
